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post #1 of 33 (permalink) Old 07-29-2010, 09:43 AM Thread Starter
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Sorry if this is the wrong place but I need to vent. I payed $20 for a new antenna, it did not fit and I returned it over a week ago for a refund. I have not heard back from anyone there, no emails or anything. This lack of communication is not ok. I'm pretty sure I just threw away $20.

Buyer beware.
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post #2 of 33 (permalink) Old 07-29-2010, 09:57 AM
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wow,

ive herd really good stuff about cobalt addiction



mods... tinted taillights, 1000 watt alpine mono amp, 2 10 inch alpine type "r" subs, basspro slot ported box, xm radio, alpine 6x9 rear speekers, alpine 6.5 front speekers (both type "s",09SS front bumper and lip,black factory headlights, 12k foglights, 10k headlights, slp catback,fe5 suspension with sportlines,black carpet, painted plastics (black) huge custom pink monster sticker... and ofcourse.... BLACKED OUT!
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post #3 of 33 (permalink) Old 07-29-2010, 10:13 AM Thread Starter
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I sent three emails since I sent the part back over a week ago. Not one response. I'm giving it a few more days before I start filling his voicemail with angry messeges.
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post #4 of 33 (permalink) Old 07-29-2010, 02:16 PM
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Cobalt Addiction customer service sucks from what I've seen/heard.




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post #5 of 33 (permalink) Old 07-29-2010, 02:17 PM
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post #6 of 33 (permalink) Old 07-29-2010, 04:48 PM
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sry to hear about that. at least it was 20 dollars and not 200 ya know
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post #7 of 33 (permalink) Old 07-29-2010, 04:54 PM
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Did you get in touch with them before you sent the antenna back? You do realize that sometimes they are gone for a week at a time for car shows (and personal reasons)?

One week is nothing for shipping things out. Your antenna could have gotten there today -- someone would have to process the refund and it will take some time for that to take effect too...

I'm not here to defend them or back them (I purchased an intake from them and got it within a week -- my only experience with them)...give them some time.

Remember the internet isn't exactly perfect and your e-mails may not have gotten to them either.

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post #8 of 33 (permalink) Old 07-29-2010, 04:59 PM
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yeah ca is good peoples they won't rip you off for 20 bucks, they have no reason to they're all doing pretty well. just give it a few days, this is aknown thing with them they are busy people. i can guarantee you'll get an email back soon.

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post #9 of 33 (permalink) Old 07-29-2010, 04:59 PM
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I ordered an oil cap and had it within a week. I never had to deal with an customer service though...

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post #10 of 33 (permalink) Old 07-29-2010, 05:06 PM
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i ordered an header and downpipe and it took 4 weeks to get.
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