Chevy Customer Service
Join Date: Nov 2010
Location: Detroit, Michigan USA
Welcome to the forum, Basslover.
Are you working with a dealership at all on this? As a customer service representative, I'm limited in my abilities to troubleshoot (luckily you've got people like Coby7 on the case already), but I am happy to help in situations where a dealership is involved.
Sarah, GM Customer Service
Have you checked into Chevrolet Owner Center? You can maintain service history, check on warranty or recall information, and more. Visit my.chevrolet.com