Pittsburgh, pa people, beware! - Chevy Cobalt Forum / Cobalt Reviews / Cobalt SS / Cobalt Parts
Chevy Cobalt Owners Lounge General Chevy Cobalt discussion

 
LinkBack Thread Tools Display Modes
post #1 of 6 (permalink) Old 10-20-2013, 05:18 PM Thread Starter
Contributor
 
jignaczak's Avatar
 
Join Date: Dec 2011
Location: S.W. Pennsylvania
Posts: 455
Garage
Pittsburgh, pa people, beware!

So, about a year and a half ago, I went back to the dealership I bought my car from, century III Chevy because of a rattle in the front end, I was told when I bought the car it was a GM certified used car, and had a 1 year, 12000 mile warranty.

After I dropped the car off and they had it all day, I was advised that it was the steering shaft, and that my car did not have a warranty, so it was going to be about $1000 to fix...I proceeded to contact Chevy customer service, the BBB, and anyone else who would hear me about it, eventually they said they would replace the shaft free of charge

So I dropped it off again, they had it a whole day, again, and when I picked up the car, they said they replaced the shaft, but the noise was still there, they advised me that it was the away bar end links, even though I had just put them on, they were aftermarket, and loose

It turns out the noise was actually a bad strut mount, so I just moved on and decided to never go there again

Recently I started to get really loose steering, and hearing clunking while turning the wheel, and guess what is bad....the steering shaft, so they didn't change it, just kept the car for 2 different days, and told me a lie to get rid of me

At this point, I wouldn't cross the street to pee on that dealership if they were on fire...I can't believe they stay in business with practices like that, and now, I really have no recourse against them anymore, so looks like I'm changing a steering shaft myself next weekend.


Sent from AutoGuide.com App

John
2008 Cobalt LT
SS springs and Stagg struts
Pioneer AVIC-X930BT GPS
Memphis 16-MCH600 "Baby Belle" hybrid amplifier
MB quart Premium 6.5" componant/premium tweeters front
MB quart Premium 5.25 componant/premium tweeters rear
Memphis PR-10" sub in factory sub box

miles and miles of dynamat extreme...
jignaczak is offline  
Sponsored Links
Advertisement
 
post #2 of 6 (permalink) Old 10-21-2013, 03:01 AM
Forum Regular
 
tred07's Avatar
 
Join Date: Oct 2012
Location: edmonton alberta canada
Posts: 172
dont u just love stealerships?

2009 cobalt ss,k&N typhoon intake, short shifter,tuned cat-back exhaust, jet black.
tred07 is offline  
post #3 of 6 (permalink) Old 10-21-2013, 07:29 AM
Super Moderator


 
Plain Jane's Avatar
 
Join Date: Mar 2013
Location: Montreal, Quebec
Posts: 3,860
Garage
Dealerships, at least the bad ones, don't do much in the way of diagnosing, they just make guesses and throw parts at it, which is what they did with you. A good idea would be to pick up a Haynes (or similar) buy some tools at wal-mart and do what you can on your own. Saves $$$ and is a great learning experience, and can even be fun. Just be sure not to bite off more than you can chew and you'll be fine. Good luck with the steering shaft.

'07 Eclipse GT build thread - 280whp, 254wtq
Plain Jane is offline  
post #4 of 6 (permalink) Old 10-21-2013, 07:42 AM
Super Moderator
 
swanman35's Avatar
 
Join Date: May 2013
Location: SWPA
Posts: 2,068
I'm close to Pittsburgh, so I will remember not to go to them. Thanks for the heads up. But at least the steelers won! Lol

2005 cobalt base model coupe
swanman35 is offline  
post #5 of 6 (permalink) Old 10-21-2013, 09:04 AM
Cobalt Specialist
 
stickx911's Avatar
 
Join Date: Feb 2010
Location: Charlotte NC
Posts: 1,336
Garage
If they had it done under a warranty, they may have billed chevy for it. Not likely, but a possibility...if that were the case a call to chevy will get them in a good bit of trouble for fraudulent practices. And they may even allow you to go to a different dealer to get the repair completed.

stickx911 is offline  
post #6 of 6 (permalink) Old 10-21-2013, 09:52 AM Thread Starter
Contributor
 
jignaczak's Avatar
 
Join Date: Dec 2011
Location: S.W. Pennsylvania
Posts: 455
Garage
I usually do my own diagnostics/repairs, this one I doubted their diagnosis, but figured I would let them replace the shaft as long as it's not costing me anything...

I grew up in a body shop, where we did all kinds of repairs, I'm pretty versed mechanically, which is how I'm very sure that the shaft was not replaced


Sent from AutoGuide.com App

John
2008 Cobalt LT
SS springs and Stagg struts
Pioneer AVIC-X930BT GPS
Memphis 16-MCH600 "Baby Belle" hybrid amplifier
MB quart Premium 6.5" componant/premium tweeters front
MB quart Premium 5.25 componant/premium tweeters rear
Memphis PR-10" sub in factory sub box

miles and miles of dynamat extreme...
jignaczak is offline  
Sponsored Links
Advertisement
 
Closed Thread

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome