Unless you want this to happen:
Dealerships suck! Please read. (details + photos inside!) - Cobalt SS Network
I bring my car in for service due to warranty work (seat belt wont retract and door latch is loose). I leave with my friend and we go off to work on his Prelude to kill some time. They call me up not 15 minutes later saying my car was "hit." Upon further inspection I notice my front lip scuffed, wheels damaged. They tell me everything will be covered by them. So I bring the car back on Monday (was damaged on friday) and tell them about the wheels, lip. This damage was overlooked when the accident occured, mainly because the car was covered in snow and salt. They tell me that was caused by me and not them (absolute bullshit). So I bite the bullet and pay out the ass for 2 new rims. They fix the bodywork free of charge, and return the car back to me with the engine completely covered in dust, a shitty detail job on the interior, and the exterior paint all scratched up (ESPECIALLY my hood) and swirl marks everywhere because the moron who buffed it apparently doesn't know how to use a buffer. So I take the car home and notice the alignment is off. Again, obviously related to the damage. I brought it to Salisbury Chevrolet to get an alignment, but they couldn't align it because the left side suspension parts were bent/damaged. Again, related to this mishap. This vehicle was MINT before it got damaged by Denooyer Chevrolet. Not a single swirl, ding, etc. on the entire car. So I bring the car back to Denooyer since I was told the car was aligned before it was given back to me. AND GUESS WHAT.. it was NEVER DONE. So they put it on their alignment rack and tell me the same shit, parts are bent. However, they won't cover them. They think I damaged the car! :lol: Funny how all of the damage is on the same side of the impact. *******s. So I asked to speak with the manager of the Dealer (Joel Denooyer), but he was out of office. This was on a Wednesday I believe. My father and I left our information and was told that he would get back to us either when he came in that day or the day after. It's been 6 days now, and guess what! No reply back from him. Apparently they don't give a shit about customers, but rather making money off them even if it involves ripping them off through shady business practices. So, I am paying not only for new wheels but for all of the suspension components to be replaced, and I am driving around in a car that has taken quite a beating over the past month or so. I also called GM SEVERAL TIMES, and after a few days I was told that the Dealer told GM that it was my fault so GM basically told me I was on my own with this. GM listens to the Dealer and not the customer. Great. Anyway, thanks for reading, and please do me a favor and
DO NOT GO TO DENOOYER CHEVROLET! Ever! Don't even buy a car from these crooks because they will screw you. When I bought my car, I was promised a free oil change. I brought the car there and they told me they won't do it, and they will only cover standard oil (The SS S/C requires synthetic.. it comes that way from the factory.) I was promised a free oil change when I bought the car from them.. so they won't put the proper oil in my car? Shows how much they care. Also, I brought the car in before for the seat belt not retracting, and they told me this was normal on cobalt coupes! :lol: Bullshit! They are just trying to get out of warranty work. Again, this dealer doesn't give two shits about the customer. Ever since the old service manager left and the kids took over the business the place has gone downhill ever since. Again, this is Denooyer Chevrolet located on Wolf Road in Albany, NY.
127 Wolf Rd, Albany, NY