Hope cutting it works out for you, I sure if not at the tip there has to be somewhere within the piping that you can take a few inches out. Nothing pisses me off more than when you order somthing and you get the wrong item or the item is messed up. Would you be willing to say who this certain mainland co is. I do not want to vendor bash but if I order somthing for a customer at the shop and the wrong part comes in, I fix it. If they were a good company that wanted to keep a good repor with you their customers, they would have sucked it up and eaten the shipping charges to make sure you were happy.
Sometimes in business you screw up and do not make any money it has happened to me, but in the end if I fix the problem and make the customer happy at least they cannot bad mouth me or the shop I work at.
They should have paid for shipping back to their facility and then shipped you the correct part, Period.....
Last edited by DROPPEDATBIRTH; 05-09-2010 at 06:51 PM.