Steering Was Worse After Recall, Out $260
Freaking intermediate shaft had to be replaced-again, this time not under warranty. So it cost me $260. New dealer said old dealer didn't lube it properly and they had to replace it. It helped the loose steering issue but GM had contacted me but basically told me it was too bad and to take it up with the old dealer. Yeh, right.
This is what I wrote to GM:
I spoke to someone this morning and got basically what I was expecting-nothing.
You install defective parts in your cars and I have to pay to get them replaced. That is why I will be switching to Ford as soon as the new Focus comes out. You knowingly and continuously placed faulty intermediate shafts, steering columns and control arm bushings in Cobalts and never rectified the situation.
I had the intermediate shaft replaced already while under warranty. You finally decided to recall the electric steering motor after years of failures, accidents and injuries and since this motor is stronger than the old one my steering felt awful after the recall. My new dealer found that the intermediate shaft wasn't properly lubed by City Chevrolet and so I am out $260. I assume the part was faulty also since they had to replace it, not just re-lube it but I was told by your rep I would have to take it up with City Chevrolet. As if a Dealer I no longer go to because of gross incompetence and a charge for a service they never performed is going to give me $260.
Basically, GM told me to go screw myself. Well, right back at ya!